Privacy Policy

Last updated: 26 October 2026

During pregnancy, birth and the first weeks, you may share very personal things with me. I keep them safe. This page explains which data I collect, why, and what your rights are, following the GDPR (in Dutch: AVG).

Who I am

Katherine (Ka) Monge, doula and lactation consultant, Zoetermeer, the Netherlands. KVK 80885756. Email: info@kamonge.com. I am responsible for your data.

What data I collect

  • What you send me through the contact form, email or WhatsApp: your name, email, phone number, due date and your message.
  • Details I need to book and invoice: address and payment information.
  • Information about your pregnancy, birth, health, feeding and your baby that you choose to share with me, for example in your birth plan.
  • If you want them, the birth photos I make.

Health information

Health information is extra sensitive. I only use it, with your permission, to support you well. I don’t share it with anyone, unless you ask me to (for example with your midwife) or in a life-threatening situation. You can withdraw your permission at any time.

Why I use your data

  • To answer your questions and give you the support we agreed (to fulfil our agreement).
  • To send invoices and keep my administration (a legal obligation).

I never sell your data, and I never use your story or photos publicly without your clear permission.

Who else sees it

Only services that help me work: my website host, WhatsApp, email and video call services for our contact, my bank and PayPal for payments, my online gallery provider and my bookkeeping tool. If a backup doula needs to support you, I share only what she needs to care for you.

How long I keep it

  • Invoices and payment details: 7 years, because Dutch tax law requires it.
  • Notes and messages about your pregnancy, birth and feeding: up to 1 year after our support ends, then I delete them. You can ask me to delete them sooner.
  • Messages from people who did not book: up to 1 year.

Cookies

This website only uses the cookies it needs to work. I don’t use statistics or advertising cookies.

Your rights

You can ask me to see, correct or delete your data, or to stop using it. Write me at info@kamonge.com and I answer within a month. If you are not happy with how I handle your data, you can complain to the Autoriteit Persoonsgegevens (the Dutch data protection authority).

Read also my Terms and Conditions.